Privacy Policy

Information on the processing of personal data in accordance with the General Data Protection Regulation (GDPR).

Controller responsible for data processing

Taxi Alex
Owner: Hannes Pasquali
Augasse 1a
7122 Gols
Austria

General information on data processing

We process personal data exclusively in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR). Personal data is processed only to the extent necessary for the operation of our website, the handling of enquiries or the provision of our services.

Legal bases for processing

Depending on the respective purpose, personal data is processed in particular on the basis of Art. 6(1)(a) GDPR (consent), Art. 6(1)(b) GDPR (contract or pre-contractual measures), Art. 6(1)(c) GDPR (legal obligation), or Art. 6(1)(f) GDPR (legitimate interests).

Storage period and deletion

We store personal data only for as long as necessary for the respective purpose or for as long as statutory retention obligations apply. If the purpose of the processing ceases to apply or a statutory retention period expires, the relevant data will be deleted unless there is another legal basis for its continued storage.

Provision of the website and hosting

Our website is hosted by Hostinger International Ltd., 61 Lordou Vironos Street, Larnaca 6023, Cyprus.

When you access our website, technically necessary data is processed to ensure the provision, security and stability of the website. This may include, in particular, your IP address, the date and time of access, the page or file accessed, browser type and browser version, operating system, as well as other technical connection data.

The processing is based on our legitimate interest in the secure and technically reliable operation of our website pursuant to Art. 6(1)(f) GDPR. Where processing is necessary in order to take steps prior to entering into a contract or for the performance of a contract, it is additionally based on Art. 6(1)(b) GDPR.

External links

Our website may contain links to external websites. If you click on such a link, you will leave our website. The operator of the respective external website is responsible for the processing of personal data on that website.

Please note that when you access an external website, data, in particular your IP address and technical connection data, may be transmitted to the respective provider. The privacy policy of the respective provider applies.

Ride enquiry and contact form

If you contact us via the enquiry form on our website, we process the data you enter in order to handle your enquiry and organise the requested ride. This includes your contact details as well as the information about the ride that you provide in the form. The information requested depends on the type of ride you select.

The processing is carried out to handle your enquiry and to take steps prior to entering into a contract and, if a booking is made, for the performance of the contract pursuant to Art. 6(1)(b) GDPR.

The data submitted via the form will be stored only for as long as necessary to handle your enquiry, provide the requested ride or comply with statutory retention obligations.

The information marked as mandatory is required in order for us to process your enquiry. Without this information, we cannot process your enquiry via the form.

Cookies and consent management

Our website uses cookies and similar technologies. Technically necessary cookies are used to ensure basic functionality, security and the proper operation of the website

Where your consent is required for certain cookies or services, these will only be used after you have given your consent. We use Complianz to manage your consent. You can change your choices or withdraw your consent at any time via the cookie settings on our website.

The processing of technically necessary data is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. Processing that requires consent is carried out on the basis of your consent pursuant to Art. 6(1)(a) GDPR.

Further information about the cookies used on this website, their purpose and storage period can be found in our Cookie Policy (EU).

Local fonts

The fonts used on our website are hosted locally on our web server. Therefore, when you access our website, no connection to Google servers is established for the purpose of providing these fonts.

Website security

We use technical security measures to protect our website against unauthorised access, malware and other security risks. In particular, IP addresses and technical access data may be processed where necessary to detect and prevent security risks.

The processing is based on our legitimate interest in the security and reliable operation of our website pursuant to Art. 6(1)(f) GDPR.

Your rights

Under the General Data Protection Regulation, you have the following rights in particular with regard to your personal data:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent at any time with effect for the future

To exercise your rights, you can contact us using the contact details provided in this Privacy Policy.

Right to lodge a complaint with the data protection authority

If you believe that the processing of your personal data infringes the General Data Protection Regulation, you have the right under Art. 77 GDPR to lodge a complaint with a data protection supervisory authority.

In Austria, the competent supervisory authority is:

Österreichische Datenschutzbehörde
Barichgasse 40–42
1030 Wien
Österreich

Contact by phone and email

If you contact us by phone or email, we process the personal data you provide to the extent necessary to handle your enquiry and for further communication with you.

This may include, in particular, your name, telephone number, email address and the information you provide regarding your enquiry or requested ride.

The processing is carried out to handle your enquiry. Where your contact is aimed at entering into or performing a contract, the processing is carried out pursuant to Art. 6(1)(b) GDPR. In other cases, the processing is based on our legitimate interest in handling and responding to your enquiry pursuant to Art. 6(1)(f) GDPR.

Recipients of personal data

As a general rule, personal data is processed only within our company. Personal data is disclosed to external recipients only where necessary for the provision and secure operation of our website, to handle your enquiry, to provide our services or to comply with legal obligations.

Where external service providers process personal data on our behalf, this is carried out in compliance with applicable data protection requirements.

Updates and changes to this Privacy Policy

We reserve the right to amend this Privacy Policy if legal requirements, the services we use or the processing of personal data change. The current version published on this website applies.

Last updated: September 2026

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Fahrt anfragen

Please provide the date and time of your appointment – we will plan the appropriate pickup time for you. For medical and patient transport, we recommend a brief phone call to discuss the journey and any required documents

For your airport pickup, we need your flight number so that we can take your actual arrival time into account.

For your return pickup from the airport, we need your flight number so that we can take your actual arrival time into account.